Shipping and Returns
Your first Magnabrite® dome ships for $12.50!
Additional domes ship for $2.00 each in the same order.
Your first Magnabrite® dome ships for $12.50!
Additional domes ship for $2.00 each in the same order.
Shipping
Magnabrite® products are shipped via UPS, except for circumstances of special request or international logistics.
Returns
Step 1: Please call Mattingly Low Vision at 888-642-0842 before returning any magnifier, regardless of the reason for return. If products shipped by Magnabrite® are received damaged, please call for further instructions.
Step 2: Once instructed, send returns to:
MagnaBrite® Returns
Attn: RMA#_______
135 Rio West Drive, Bldg B
El Paso, TX 79932
We highly recommend that all returns are insured and a proof-of-delivery obtained from your carrier. If items are damaged in return shipping, we are unable to process a refund.
Non-defective products that are returned within 30 days of the invoice date are fully refundable. Non-defective products accepted for return must be in original packaging, free of personal markings and in new, resalable condition. Engraved items are not returnable. Shipping/handling costs are not refundable.
Warranty
We proudly provide a limited lifetime warranty against manufacturer defects.
Cleaning Instructions
Only use a 100% cotton cloth when cleaning your Magnabrite®, so you do not scratch it! You can use any ammonia-free glass cleaner without damaging your magnifier. Never use Kleenex or paper towels, which are made from wood and will scratch your Magnabrite®.
Service and Repolishing
We can remove most scratches and dings (depending on severity) with our polishing service. Email us at info@magnabrite.com with a description of your polishing needs and a photo of your dome for evaluation prior to sending in your magnifier!
51mm (2") domes: $9.95 + Shipping
64mm (2 1/2") domes: $9.95 + Shipping
89mm (3 1/2") domes: $12.50 + Shipping
115mm (4 1/2") domes: $17.50 + Shipping